On Monday night, the San Francisco Bay Area reported an Xfinity outage, which caused thousands of customers to go offline and disconnected.
The Comcast blackout map showed that customers in San Francisco, San Jose, Oakland, Fremont and surrounding areas were affected.
Xfinity users started reporting outages at around 9pm local time, and by 10pm, the reported service was interrupted. More than 25,000 customers started reporting that the service was working again around midnight.
About 60% of people who reported problems said their Xfinity service was completely interrupted, about 30% reported problems with landline phones and the Internet, and 11% of users said they had signal problems.
an examination Blackout diagram Check for reports of power outages near you.
If your Xfinity service is not working properly, you can check whether there is a power outage in your area by viewing the power outage map, logging in to your account, registering your mobile phone number to receive power outage updates, and then sending a text message to 266278. Xfinity can send text messages and you will be notified when your service has resumed.
At the same time, Xfinity users can join the Xfinity Wifi hotspot until their Internet is restored.
This is a breaking news story and will be updated.
