HIMSS will feature Brian Solis as visionary keynote speaker HIMSS22 Reimagining Health Events in Orlando. Brian will share re-imagining the patient and caregiver experience through the lens of design and experience innovation.
Visionary Keynote: The Future of Patient Experience and Innovative Experience Design in Healthcare
Monday, March 14th 3:50pm – 4:15pm ET
Humans crave special experiences. However, as patients, we tolerate mediocrity. In a world disrupted by a global pandemic, one thing that won’t cancel, moving forward, is to tolerate mediocrity of any kind. People have realized the fragility of disruption and expect the experience to be no less convenient, efficient and intuitive. Without a doubt, CX is the next competitive battleground for healthcare providers. Innovation in patient experience can not only help you stand out, it can also drive healthcare forward by delivering new value and setting new standards for the experience.



