Before founding San Francisco-based NexHealth in 2017, Alamin Uddin worked as a medical receptionist while attending pre-med in New York. It was there that the company’s CEO saw first-hand how the patient experience differed significantly from the typical consumer experience outside of healthcare. In particular, he has witnessed the inefficiencies and technological hurdles medical practices face in patient management, according to the company.
Since then, Uddin has focused on improving and simplifying the patient experience, and NexHealth There is now $125 million in funding to do just that.company Announce Thursday’s Series C round. The latest investment boosts NexHealth’s valuation to $1 billion.
The round was led by Buckley Ventures, with participation from angel investors Lachy Groom, Jack Altman, Scott Belsky, Shreyas Doshi, Eric Glyman, Shahed Khan, Packy McCormick and Rahul Vohra.
NexHealth plans to use the funding to grow its team and build new capabilities integrated into the EHR to simplify and improve the patient experience, such as one-click appointments.
On Friday’s call, Uddin noted that everything he does is everyday life because consumers outside of healthcare are frictionless, digital and seamless.But he said it was still commonplace for people to have to deal with friction as patients — like having to Then call to make an appointment and deal with billing issues.
“These are the problems we’ve all had in the healthcare system, we’ve all known it, but there’s not been a lot of innovation to solve them,” Uddin said.
NexHealth aims to solve these problems with its patient experience platform for patients, physicians and developers. It serves many different types of practices, including dentistry, dermatology, and primary care.
NexHealth is one of many digital health companies focused on improving the patient experience and streamlining provider workflows.other include 1up health and jellyfish health.
One way NexHealth is trying to support innovation is by increasing interoperability between EHRs.
According to the company, NexHealth’s common API integrates healthcare data from many EHR systems to break down data silos that have traditionally slowed the pace of innovation in healthcare technology. The company said it is partnering with a range of health tech companies, including Quip, Swell and SmileDirectClub, to enable their developers to build and deploy new products faster for patients and doctors.
The company is also putting a lot of energy and money into attracting new talent into the health tech space, Uddin said.
He sees the latest investment as proof that what NexHealth is doing is working.
“It’s a validation that our product is working, customers are happy, and investors are putting more money in, so we know we can distribute the solution to as many customers as possible,” Uddin said.
Last year, the company expanded its customer base to include Mid-Atlantic Dental Partners, Coastal Dental and Jefferson Dentalwhich now manages 68 million patient records.
Photo: sdecoret, Getty Images
