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Henry Ford famously said, “If you always do what you’ve always done, you’ll always get what you’ve always had.” So how do you find new solutions to old problems?
A Smarter Tomorrow host Dave Anderson sits down with Brian Solis to discuss interesting ways to provide creative solutions to our long-standing challenges.Please listen to the full podcast here.
Dave Anderson is a keynote speaker, technology evangelist, and podcast host with a refreshing perspective on marketing, analytics, and technology.
Brian Solis is a digital analyst, speaker and author. Brian currently serves as the Global Innovation Evangelist for Salesforce. His work focuses on thought leadership and research into disruptive technologies.
They started talking about what was sabotage and what wasn’t.
In essence, disruption has nothing to do with technology. It’s about changing the norm. It’s about getting people out of their comfort zone and looking for new and better ways to solve problems.
Doing the same thing over and over saturates the market. Ultimately it needs something new. Just as wildfires can regenerate forests, destruction becomes a means of reinvigorating markets.
But companies today are still using legacy systems designed for scale and efficiency to protect themselves from future disruption. They are still the wrong tool for the job.
“76% of employees Say they don’t feel they have the digital skills necessary to work in this new economy. “
We don’t have all the answers. We can only do so much scenario planning. This is the essence of subversion. If we are to close this skills gap and prepare for the changes to come, everyone needs to be involved. Everyone needs to feel relevant. Agreeing to change requires empathy for everyone involved.
Empathy is as important as intelligence.
By understanding what the workforce will need to succeed in the future, we can incorporate these skills into our education system. We can create a generation that is ready to embrace new disruptions and thrive.
The best way to accelerate creativity and innovation within an organization is to have empathy and give people the space they need to follow ideas outside of their normal work.company likes Google’s 20% plan Not only do they understand this, but they practice it.
Empathy is understanding how others see the world. Lack of empathy is one of the reasons why we don’t respond well to change. Without empathy, we lack a sense of urgency for changes that don’t immediately affect us. The gift of empathy is a powerful tool.
Brian turns to the topic of our smartphones and how they are trying to rewire the way we think and change the way we learn. Education is no longer just top-to-bottom, left-to-right, Z-shaped learning. Education today needs to be more immersive. It needs to embrace dynamic, personalized learning, and AI can help. It can create courses to help people learn at their own pace and in the way that works best for them. Empathy for students combined with artificial intelligence could bring the necessary disruption to the education market.
Bryan’s anecdote about the TV show Ted Lasso led him to talk about how company management needs to develop more empathy.
One problem with the current leadership is that they don’t stop to ask questions. They are not curious. They don’t put themselves in the shoes of customers or employees. They need to learn to ask “why” over and over again. Children do it naturally, and we should embrace it as the path to constant evolution.
Dave ends the show by asking Brian what he thinks we become smarter.
“Working hard is not better than others, working hard is better than yesterday.”
This episode includes the following discussions:
- See disruption as an agent of positive change
- Ask us if we are ready for the changes in front of us or use the tools of the past to plan for the future.
- Using empathy to find creative solutions to our problems
- The role of empathy in our thinking about education
- Asking “why” over and over again as a tool for continuous evolution
Now Ted Lasso’s Leadership Class
If you’ve watched Ted Russo, you’ll remember the wonderful scene where he challenges Rupert to play darts, the way he helped Rebecca regain respect and confidence as a gentleman, while also teaching us a lesson about humility, curiosity and important lessons in human nature.
He was inspired by a quote he saw on the wall, “Stay curious, don’t judge.”
I had the pleasure of joining my friend @Dave Anderson data robot On excellent podcasts,”Smarter tomorrow.“
I apply Lasso Coach’s lessons to today’s executive leadership.
If leaders are curious, they ask more questions. Answers can unlock empathy, provide creative solutions to our problems, and unlock new opportunities.
The problem with legacy management is that they don’t ask questions. They are not so curious. They can be judgmental. They project themselves onto customers and employees. But the more curious they become, the more empathic they become.
Barbecue sauce. 🎯
Please listen to the full podcast here.
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