Brian Solis recently HIMSS22“Visionary Keynote: The Future of Patient Experience and Innovative Experience Design in Healthcare. “
After the event, Teta Alim will be health technology, which concludes a series of keynote presentations focused on innovation in healthcare. Her story also includes a summary of Brian’s speech!
HIMSS22: Reimagining healthcare as a connected and innovative course
Experts from HIMSS22 share key insights on interoperability, patient experience, and provider perspectives on the future of care.
The annual HIMSS conference concluded Friday in Orlando, Florida. Olympian Michael Phelps’ closing keynote About mental health, his career and the pursuit of his dreams.
“On those days when we’re sore, tired, have a bad night’s sleep or a bad night’s sleep – how can I get a little baby to take a step forward? I don’t like to take a step back. So you try to focus on the little things And to simplify things, break it down as simply as possible and try to go from there,” Phelps said.
Experts from HIMSS22 share much-needed insights Improve interoperability, Visionary Patient Experience and Streamline Supplier Workflow.
Salesforce Global Innovation Evangelist Brian Solis delivered a visionary keynote at HIMSS22 on “The Future of Patient Experience and Innovative Experience Design in Healthcare.”
Prioritize patient-centered care
“The experience we deliver to patients and caregivers is deeply rooted in the past,” said Brian Solis, Salesforce global innovation evangelist and best-selling author, during his Digital Vision keynote.
Solis highlighted the consumer experience in entertainment and retail as examples of how to improve the patient experience in healthcare. To disrupt healthcare, Solis added, there needs to be a balance of iteration and innovation.
Iteration, he said, is “doing the same thing better,” whether it’s using artificial intelligence, augmented reality or remote technology. “If the experience is just an improvement on an existing process, an existing product or service, it’s just an iteration.”
True innovation, he says, is “doing new things that create new value.” When combined, healthcare organizations are better equipped to move towards a patient-centric future.
