Wooden furniture manufacturer Ivena recalled 70,000 teak shower benches, only in Costco, A large retail store. The bench broke under the full force of people, injuring at least four people.
“The shower may collapse during use, posing a fall hazard to users,” the US Consumer Product Safety Commission wrote in its recall alert.
The recall was carried out after 81 cases of Consumer Reports benches that collapsed, broke or fell apart during use. Four consumers reported injuries, including a broken tailbone, persistent head and body pain, and bruises.
U.S. Consumer Product Safety Commission
The label on the 20-inch benches says that they are made entirely of “wood from a well-managed forest.” The article number of the article box is 1049998, and the UPC code number is 8886474018015. Miami herald Report.
Consumers can return the benches to the Costco location where they were purchased. Costco will refund in full. Costco sold benches online and at locations across the country from October 2018 to June 2021. The retail price of benches ranges from US$80 to US$90. USA Today reports.
Those who have questions about the recall can call Ivena at 844-818-9388 from 9 am to 5 pm Pacific time, Monday to Friday.
Ivena is an indoor and outdoor furniture manufacturing company located in Indonesia and Vietnam. The company specializes in the production of chairs, tables and benches. Its U.S. headquarters is located in San Jose, California.
Weekly newspaper Contact Iwina for comments.
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In a product recall, the manufacturer usually pays for the replacement, repair, or compensation of the personnel who have the defective product. Recalls can be made voluntarily by manufacturers, or they can be requested by federal agencies such as the Consumer Product Safety Commission or the Food and Drug Administration.
Some product recalls may lead to litigation. However, it is not clear whether any consumers who were allegedly injured have chosen to sue Iviana in this case. The recall may also cost the company millions or billions of dollars. This includes not only the cost of recycling the product, but also any public relations efforts to regain consumer trust after the defective product is released.
So far this year, other brands sold by Costco have issued three recall notices. The recalls are massagers, migraine medications and chainsaws used to trim trees and shrubs. Other brands of this large retailer have recalled products twice and six times in 2020 and 2019 respectively.
In 2018, manufacturers issued 16 product recall notices for products sold by Costco. Not all products have safety hazards. Some are just defective parts or poor performance quality. In all cases, the manufacturer provides a refund or replacement.
