Supplemental Insurance Provider AFLAC announced thursday it is working with neural flow Closing the care gap for people experiencing mental and emotional challenges. The Philadelphia-based company provides a mental health platform for monitoring patients’ behavioral health and creating personalized treatment plans.
Financial terms of the three-year deal were not disclosed. Starting in the third quarter of this year, NeuroFlow will be available to employees of certain new and existing Aflac customers. Specifically, these clients require a fully insured group long-term disability policy from Aflac covering the lives of more than 1,000 people.
NeuroFlow’s platform helps proactively identify deteriorating behavioral health conditions and match individuals to the correct level of care.The company offers this as an alternative combination of various Point solutions — or specific services that different providers may offer in benefit plans — it believes complicate workflows and create gaps in care.
The company’s technology-powered engagement tools, clinical decision support and integrated nursing expertise work together to create a feedback loop. This is designed to keep employees struggling with challenges such as increased stress, depression and anxiety out of the woods and connect them to care as needed.
NeuroFlow provides private and simple ways to manage stressors, whether work-related or personal, through self-care tools, including cognitive behavioral therapy exercises (such as goal setting and worksheets to challenge negative or problematic thoughts or beliefs), Journaling and meditation.
when the platform severity score Identifying people who may be in crisis, users are instantly prompted with a list of one-click resources, including the National Suicide Prevention Lifeline. NeuroFlow’s Behavioral Health Specialist Response Services team also makes timely calls to conduct health checks and place individuals into the appropriate level of care, such as therapy or psychiatry, according to the company.
In addition to detecting potential problems, the behavioral company’s platform provides digital educational content about general health and conditions such as depression, anxiety and sleep disorders.
“We are excited to partner with NeuroFlow to provide a solution that adds value to our customers before they file a claim,” said Scott A. Beeman is Senior Vice President, Senior Life, Absence and Disability Solutions, Aflac, Columbus, Georgia. “The program will undoubtedly help people cope with everyday stressors, especially as the pandemic continues to draw attention to greater mental and emotional health needs. “
According to a 2021 survey, more than 4 in 10 adults in the U.S. report that the pandemic has had a severe impact on their mental health. American Psychiatric Association. Challenges range from constant anxiety about contracting Covid-19 (or getting a child infected with the virus) to increased stress during a pandemic.
The Aflac-NeuroFlow partnership reflects a move by some employers to offer stronger mental health benefits to better meet the needs of their employees.Many large and medium-sized employees have seen Adjust their telehealth and mental health benefitsIn response, employee benefit providers from UnitedHealthcare to MetLife are offering employers additional support in the area of mental health.
“We are excited to partner with innovative organizations like Aflac as they embrace behavioral health, help close care gaps, challenge stigma surrounding mental health, and support clients in a holistic way,” said NeuroFlow CEO Chris Molaro. statement.
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