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HomeHealthcareEnrich patient identity management with healthy social determinants

Enrich patient identity management with healthy social determinants


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Know that clinical care is only part of the health outcome and understand how the patient is affected Social determinants of health (SDOH) continues to receive attention as a key factor in care delivery. COVID-19 has pushed this issue further into the spotlight, Socially and economically disadvantaged groups The most severely affected by the epidemic.At the same time, the expansion of telemedicine services in the past year has Benefit some marginalized groups, They may feel uncomfortable when visiting a medical institution, or they may sometimes face the challenge of finding transportation to and from their visit. Obviously, in terms of mitigating the lingering impact of COVID-19, patient identity based on clinical data alone will not reduce it at all. The provider needs to fully understand the patient-clinical and non-clinical.

In addition to the lack of patient-level insights such as housing, food, technology access, transportation, and financial stability data that help to better attract patients, many providers do not update the contact information of the patients they want to attract. Given the many complex personal and structural barriers to accessing healthcare, providers who lack SDOH data in patient records face the risk of avoidable readmissions, unnecessary ED visits, poor quality of care ratings, and rejection of reimbursements.

Understanding the needs and preferences of patients through lifestyle factors (such as occupational and technical knowledge) helps providers increase participation, outreach, and visits. The result may change the rules of the game.

Benefits of richer and more reliable patient records in SDOH

  1. Increase the certainty of patient needs to achieve healthy outcomes

Whether it’s missed appointments, lack of participation, delayed treatment, or failure to follow care instructions-if SDOH is the cause, the provider needs to know. A rich patient record containing clearly defined SDOH risks and insights into these risks is invaluable.

For example, if patient records include recommended participation strategies, recommended drug delivery, or ensure that the drug is accompanied by the patient when they are discharged from the hospital, the risk of negative outcomes is reduced because the patient has difficulty entering the pharmacy. By accessing such data, important provider blind spots that may interfere with expected health outcomes can be eliminated or broadly alleviated.

Consumer data Provide more useful insights in risk stratification work, allowing the care team to obtain fine-grained and proactive information, for example, if the patient’s lifestyle makes office hour calls impossible, or if the lack of traffic needs to inform patients that they can use remote Medical. In addition, the data can mark whether the patient prefers to be reminded via text, voice message or email. These considerations are different; 80-90% The number of changeable contributors to population health outcomes is usually attributed to the social, economic, and environmental factors that make up SDOH.

  1. Connection points can improve care coordination

SDOH data not only helps flag general access issues; it also helps providers gain insight into specific challenges that may require referral to community programs or additional staffing support. SDOH data may lead to discovering that patients are struggling to obtain healthy, affordable food, and trigger conversations about referrals to dietitians in the network or local food partners.

The information of a specific patient can be merged with a consumer database covering a series of socio-economic data, and active dialogue with the patient can be conducted to resolve non-clinical gaps in care.

  1. Clarify the “why” behind patient insights to promote better communication and participation

People who experience financial instability due to pandemic-related unemployment will expect a different financial conversation than people who have lived in poverty all their lives. In addition, two patients with a high risk of readmission may have completely different social determinants of health that affect the risk. Knowing that patients are affected by SDOH is only part of the puzzle. Understanding the larger picture helps to create a complete picture and achieve personalized, sensitive and useful communication.

A kind Turnkey SDOH solution This helps define the “reason” behind the scoring, avoid analysis paralysis, and implement quick and effective participation strategies based on what is really important to the patient. It is also important to supplement patient surveys with consumer data because it provides deeper insights and recommendations for participation strategies.

Of course, the connection system only works if the patient’s identity is accurate and they are tracked between services.Use one Universal Identity Manager, You can be confident that your team is working from a complete, current and insightful view of each patient.

Find more Learn how Experian Health can help your organization understand SDOH data for better patient identity management and a more personalized patient experience.



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