According to our recent market study on “Funeral Home Software Market Forecast to 2027 – COVID-19 Impact and Global Analysis by Deployment Type (Cloud and On-Premise), Organization Size (Large Enterprises and SMEs), and Geography” the market was valued US$ 315.01 million in 2020 and is expected to reach US$ 818.55 million by 2027; it is estimated to grow at a CAGR of 14.6% during 2020–2027.
Funeral home software enables scheduling of funeral sessions and communication with clients. The customers are offered a portal through which they can request services and give details about the deceased. The customer can be an individual who knows of his/her sudden demise in the near future or any of the family members. Increase in funeral home software usage in cemeteries, crematories, mortuaries, and funeral homes is one of the major factors driving the market growth during the forecast period. Funeral home software helps in resource scheduling, work order management, credit card payment processing, custom form generation, and case note creation.
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Players operating in the funeral home software market are mainly focused on the development of advanced and efficient products.
- In 2020, FrontRunner Professional added guest RSVP feature to the book of memories, the features allow guests to confirm their attendance at a funeral service and reserve an available seat.
- In 2019, CTV Software Pty Ltd announced the release of our flagship funeral home software, Spirare. Version 4.0. The new features include a new dashboard with quick shortcuts, quick case creation button, and google calendar integration, among others.
Increase in Demand for Personalized Products
Organizing one’s funeral can be a unique and lasting form of expression, providing peace and closure to the individual and the grieving after the loved one’s death. In many cases, these ceremonies are preserved in some form, for example, as an online memorial where people can post their condolences or a slide show of their lives. Moreover, websites with special software programs that allow the planning of funerals now populate the Internet, providing ideas and the means to upload photos, slide shows, articles, and video and audio clips as well as designing memorial boards. New business models and specialties have also emerged. Thus, it creates full-service funeral ceremonies. For example, LIFELONG MEMORIES is a major company offering picture-based personalized products to the funeral industry. The company provides in-house tools to make personalization easy and affordable. Personalized products include tribute candles, DVDs, panels, keychains, and temporary markers. Thus, increasing demand for personalized products is one of the major factors propelling the market growth.
Impact of COVID-19 Pandemic on Funeral Home Software Market
The huge increase in the number of confirmed cases and rising reported deaths across the globe has led to demand for advanced funeral home software solutions due to significant restrictions on funerals. Many people are looking for alternative ways to gather family and friends such as turning to online and virtual worlds, across both developed and developing countries, which in turn is impacting the adoption of the funeral home software market. North America region is home to a large number of chain funeral home corporations, and thus the impact of coronavirus outbreak is anticipated to be positive in the current scenario.
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