Monday, June 15, 2026

Gusto Review-Good and Bad in 2021


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Gusto Is a reliable payroll tool that can help you automate basic to more advanced payroll tasks for employees and contractors. It makes new employee onboarding a simple process and helps you avoid manual errors. With its user-friendly payroll management method, it is the tool you want to ensure that your payroll workflow runs smoothly.

Compare Gusto with the best online payroll services

When you consider using a payroll system, Gusto is the best online payroll service for most people. This means it is equipped with all the basic payroll tools and combines them with automation to ensure a fast, reliable and seamless payroll process. It comes with a variety of compensation plan settings to help manage your employee benefits, and automatically calculate and archive your payroll taxes.

We can guarantee Gusto because it is the tool we rely on to ensure that every employee gets paid accurately and on time every time. Not only that, we also deliberately spend hours researching and comparing the best available salary solutions to truly understand the root cause of the problem. result?You will want View all our top picks Find the best option according to your business needs.

Gusto: good and bad

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Full-service salary: Gusto’s comprehensive payroll service approach ensures that you are equipped with the tools you need to manage payroll with just a few clicks, while taking advantage of its automation capabilities. In addition to helping you manage employee payments, it also enables you to handle important human resource tasks, manage employee benefits, and minimize incorrect tax returns.

Manage employee benefits for you: Need to manage medical, dental or vision insurance and 401(k) and health reimbursement? Gusto can easily help you get employees to join your benefit plan based on your team’s budget and size. If you have already provided benefits, Gusto will transfer your plan for you. After the employee is hired, Gusto will automatically deduct it from your payroll to make it easier to manage benefits.

Provide time tracking: If you work with remote or hourly workers, Gusto’s time tracking feature will come in handy. Its employee time tracking tool ensures that everyone’s time is recorded and automatically included in the payroll. You can also take advantage of Gusto’s accounting integration with tools such as Xero or Quickbooks to calculate work costs more easily.

Powerful recruitment and onboarding tools: Gusto doesn’t just stop at calculating wages. It can create entry checklists, send admission notices, and sign and store all entry documents online, thereby reducing the time-intensive hiring and entry process. Once you have configured the onboarding workflow to work with your HR team, you can say goodbye to all the old-fashioned onboarding paperwork.

Employee self-service tools: Gusto empowers employees through employee self-service tools, thereby reducing the laxity of the human resources team. After joining the company, employees can view their payroll and important tax documents online, apply for vacations, and update their personal information when personal information changes.

Employee financial management tools: One of our favorite Gusto features is the company’s consideration of employees throughout the payroll process. With Gusto Wallet, employees can use financial tools to track their payments, helping them save and track where every penny is spent. Gusto even offers an optional employee debit card for faster and easier access to funds.

Automatic tax filing: Whether you are working with a fully remote, internal or mixed team, Gusto can ensure that your state and federal tax filings are kept up to date and accurate through its automated tax filing process. It reduces the risk of error-prone manual submissions and keeps pace with any changing tax laws, so your business avoids those terrible IRS fees.

Frequency of different compensation plans: Gusto is not afraid to provide you with options in the compensation plan department. You can create different compensation plans for different employees every week, every two weeks, every half month, every month, every quarter, or every year. There are not many other payroll solutions on the market that can have the same functionality.

Build a custom report: With Gusto, you can easily download a PDF or CSV of your preferred report — whether it is a salary report that can be customized by salary range, state, date, income or job code, or a benefit report that you want to quickly view the amount of your company’s contributions . Other reports include (but are not limited to) agency payments, bank transactions, year-to-date reports, payroll, employee summary reports, contractor payments, and leave balances.

Excellent user experience: Powerful tools with many useful functions are often clumsy and unintuitive to use. Gusto’s pages and dashboards are easy to navigate, intuitive, and won’t slow you down due to a crowded interface. This is true for both payroll management and employee-oriented functions.

Economical: Although Gusto is not price competitive, it still offers relatively affordable plans for small and medium enterprises and even larger enterprises. After paying the basic price, you need to pay a small fee for each employee, depending on the features you want to access.

Provide a contractor-only version: What if you want to use Gusto, but only work with contractors? You don’t need to pay the basic price for tools you don’t need. Gusto provides a contractor-only plan, which gives you unlimited access to contractor payments, contractor self-service, and the ability to create and archive 1099 forms.

Integration with popular business software: Gusto integrates with business tools you may already be using. This includes Zero, ZipBooks, Sheets, Slack, Shopify and Hubstaff, to name a few.

Responsive customer support: Once you enter their system, Gusto will not let you climax. No matter which plan you choose, you can get well-trained professionals on standby to help you troubleshoot and answer any questions.

Automatic reminder: Managing payroll is your focus, especially as your team continues to grow. Gusto Payroll uses automation to implement some of its more powerful features, and sets and sends you reminders when the deadline is approaching or something needs to be done.

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No geo-tracking function: If you manage hourly onsite staff or work with remote teams, geographic tracking is very useful. If this is you and you still want to use Gusto as your preferred payroll tool, you may want to consider integrating a tool that can provide geographic tracking factors.

No mobile app: Despite Gusto’s versatility, it does not yet provide a mobile app version for mobile payroll and employee management. Hope this is something it will launch soon.

No global payroll function: Gusto does not provide international functionality. You can only use it for employees in the United States.

Some limitations of integration: Gusto does provide many different integrations for time tracking, payroll, accounting, and business operations. However, some users want Gusto to integrate with tools such as Office365. In short, the content that Gusto can integrate is limited. Make sure you check the integrated functions to make sure that Gusto is compatible with your existing system.

Gusto pricing and options

Gusto adopts a fixed monthly payment plan based on the feature richness you want Gusto to experience. From there, you pay each employee an additional monthly fee. Although Gusto is not a salary solution that must compete on price like everyone else, its series of features are still relatively affordable for small and growing companies.

The following is a summary of these pricing tiers:

  • nuclear – A base price of 39 USD per month plus 6 USD per person per month
  • fully – A base price of 39 USD per month plus 12 USD per person per month
  • concierge – Basic price of US$149 per month plus US$12 per person per month
  • contractor – A base price of $0 per month plus $6 per person per month

Smaller teams can use Gusto’s core plan because it provides full-service payroll for all 50 states. It also has a large number of human resources and entry functions. Please keep in mind that the Core plan does not come with special permission features, time tracking tools, and document management solutions.

Teams on the other end who want full access to all of Gusto’s features will want to take advantage of Gusto’s concierge program. Not only can it access certified HR professionals, but you can also access project management and labor tracking tools, special permission settings, and HR resource centers.

The beauty of Gusto is that it also has plans for individual entrepreneurs and much smaller teams working on contracts. Its contractor layer allows you to use the basic elements: unlimited contractor payments, contractor self-service, and the ability to file and distribute 1099, all at a low cost of $6 per person per month, and there is no fixed Monthly fee.

This is a great choice for businesses that want to use all the benefits of Gusto but don’t need access to more powerful tools. You can view the full list of planned features here.

The passion of accountants

In addition to providing a full-service payroll solution, including human resources, time tracking, benefit tracking, employee self-service and recruitment tools, Gusto also provides accountant partnerships.

After registering, you can get up to 20% revenue share and customer discounts. You can also earn CPE credits from Gusto’s live webinars to obtain professional certification. Gusto for Accountants aims to allow accountants to provide professional services to clients through a series of business tools.

When you register, the number of customers you serve will determine the tools you need. Through Gusto’s accountant partnership, both you and your clients have access to more flexible payment plans and dedicated representatives to answer questions.

For example, suppose you work with more than 50 customers at the same time. You can enjoy a 20% discount on all Gusto services and use all Gusto payroll and HR tools. In order to make the transaction sweeter, you can pass a one-month free trial period to your customers to help them get it.

To set up your accounting firm with Gusto, you can also integrate your Gusto account with more popular accounting software, including Quickbooks, FreshBooks, Expensify and Sheets.

How to rank

Although some salary solutions are middle-tier products that can only help you deal with the most basic problems, Gusto is much more than that, providing top-notch full-service solutions to help you simplify your salary needs. It’s easy to see why.

It comes with tons of tools that can solve some of your biggest payroll pain points and help you automate important repetitive tasks, such as filing state taxes. When you combine it with the fact that it is very easy to use and comes with accessible employee tools, you really can’t go wrong with Gusto.

If you use Gusto, it is relatively easy to set up. However, if you do run into trouble, well-trained professionals are always ready to help. However, other payroll solutions can meet more specific needs.Check out our other options In our guide to top payroll solutions.

  1. Gusto – The best online payroll service for most people
  2. Fast book – Best for completing salary and accounting in one step
  3. ADP – Best for avoiding the pain of wage growth
  4. Luxury payroll – The best way to attract more talents
  5. Determine salary – The best worry-free protection for small business taxes
  6. Payroll4Free.com – The best feature-rich permanent free online payroll service

Generalize

All in all, do we recommend Gusto? no doubt. This is a reliable payroll management solution that provides more than just basic knowledge at a relatively affordable price. It automates many repetitive processes in the employee welfare, human resources, and payment management needs of each enterprise. Although it has its own advantages and disadvantages, just like any other payroll solution, the advantages far outweigh the disadvantages.
Are you ready to start using Gusto? Start here.



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