Tuesday, July 7, 2026

Survey: Big employers re-examine telemedicine and mental health benefits during the pandemic


After a lot of discussions last year about the company’s addition of mental health products, these promises have been fulfilled.

According to the Caesars Family Foundation Annual Employer’s Health Benefits SurveySince the pandemic began, 39% of medium and large companies have reported changes to their mental health benefits. In most cases, these changes include allowing employees to access mental health services through telemedicine. About 16% of companies also stated that they provide new mental health resources, such as employee assistance programs.

Employees seem to be using these benefits. Approximately 12% of companies with 50 or more employees reported an increase in their use of mental health benefits, but the largest companies (with 1,000 or more employees) increased by 38%.

Reflecting broader coverage trends in the United States, 65% of companies reported changes in benefits related to telemedicine. Slightly more than half also said that they made changes to their health plans.

In the past ten years, the average family premium for employer-sponsored plans has increased by 47%.Image source: Caesars Family Foundation

Family premiums increased by 4%
Although the utilization rate of health care slowed down last year, and with the increase in Covid-19 cases and the stagnation of procedures, the average family plan premiums increased slightly by 4%. almost As employers saw last year, it entered a pandemic.

According to the survey, the average premium for family plans exceeds US$22,000. On average, workers contributed US$5,969 this year, and their employers paid the rest.

Although the year-on-year increase in premiums is basically the same as wages and inflation, the cost of healthcare has far exceeded it in the past decade. Since 2011, premiums have risen by more than 47%, while wages have risen by 31%, and the inflation rate has risen by nearly 19%.

The average employee deductible is $1,669, which is also a small increase from last year, but has increased significantly in the past ten years. More and more employees are also paying deductibles. This year, 85% of employees reported paying deductibles, compared with 74% in 2011.

The results of the survey are based on responses from nearly 1,700 employers, both large and small.

Photo credit: aurielaki, Getty Images



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