Wednesday, May 27, 2026

Thailand scores low on digital agility


Although Thailand claims to aim to become the region’s “digital hub” and move towards the “Thailand 4.0” digital economy era, its digital agility ranks last among nine markets in Asia Pacific.

The results are the result of a study commissioned by US-based enterprise cloud application provider Workday and market intelligence firm International Data Corporation (IDC).

ranking based on IDC-Workday Digital Agility Index Asia-Pacific 2022 Report and determine the digital agility state of organizations in Asia Pacific by assessing four dimensions: organization and culture, people, processes, and technology.

From December 2021 to February this year, more than 800 senior HR, information technology and finance leaders in nine markets in the region were surveyed.

Thailand slipped one spot from the 2020 ranking to ninth from the bottom, surpassed by Indonesia, which climbed to eighth.

Australia, Singapore, New Zealand top the list

Australia tops the list, followed by Singapore, New Zealand, South Korea, Hong Kong, Taiwan and Malaysia.

The report shows that only 9% of organizations in Thailand are at an advanced stage of digital agility. It also shows that 91% of organizations surveyed in Thailand are still behind in digital agility, placing them in the “slow or tactical” stage of digital agility maturity.

The survey found that the lack of suitable and skilled talent in talent acquisition and active retention are the top two challenges cited by Thai organizations in their pursuit of digital transformation.

Thailand lacks skilled talent

According to the report, the lack of skilled talent to execute digital transformation initiatives is a key challenge that Thailand needs to address. About 80% of corporate HR executives in Thailand say they are “challenged in identifying the right skills needed to support changing business needs”.

Only 7% of organizations have a comprehensive talent management strategy that identifies training needs and growth areas through employee engagement and data analytics, underscoring the importance of closing talent gaps in the workforce.

Challenges cited by information technology leaders include a lack of consistent integration across systems, which affects decision-making, and difficulty choosing the right technology solutions that help drive business agility.

Progress is being made in the region

From a regional perspective, only 38 percent of the organizations surveyed are at an advanced stage of digital agility. But overall progress is being made, as compared to 2020, the figure has increased by 18 percentage points.

Sandeep Sharma, President of Workday Asia Pacific, said: “While there has been considerable progress in the transition of more organizations to agile leaders, the fact that most organizations in Asia Pacific are still lagging behind creates an opportunity to help organizations achieve digital acceleration.” .



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Although Thailand claims to aim to become the region’s “digital hub” and move towards the “Thailand 4.0” digital economy era, its digital agility ranks last among nine markets in Asia Pacific. The results are the result of a study commissioned by US-based enterprise cloud application provider Workday and market intelligence firm International Data Corporation (IDC). Based on the IDC-Workday Digital Agility Index Asia-Pacific 2022 report, the rankings determine the state of digital agility in Asia-Pacific organizations by assessing four dimensions of organization and culture, people, processes and technology. Over 800…

Although Thailand claims to aim to become the region’s “digital hub” and move towards the “Thailand 4.0” digital economy era, its digital agility ranks at the bottom of nine markets in the Asia-Pacific region.

The results are the result of a study commissioned by US-based enterprise cloud application provider Workday and market intelligence firm International Data Corporation (IDC).

ranking based on IDC-Workday Digital Agility Index Asia-Pacific 2022 Report and determine the digital agility state of organizations in Asia Pacific by assessing four dimensions: organization and culture, people, processes, and technology.

From December 2021 to February this year, more than 800 senior HR, information technology and finance leaders in nine markets in the region were surveyed.

Thailand slipped one spot from the 2020 ranking to ninth from the bottom, surpassed by Indonesia, which climbed to eighth.

Australia, Singapore, New Zealand top the list

Australia tops the list, followed by Singapore, New Zealand, South Korea, Hong Kong, Taiwan and Malaysia.

The report shows that only 9% of organizations in Thailand are at an advanced stage of digital agility. It also shows that 91% of organizations surveyed in Thailand are still behind in digital agility, placing them in the “slow or tactical” stage of digital agility maturity.

The survey found that the lack of suitable and skilled talent in talent acquisition and active retention are the top two challenges cited by Thai organizations in their pursuit of digital transformation.

Thailand lacks skilled talent

According to the report, the lack of skilled talent to execute digital transformation initiatives is a key challenge that Thailand needs to address. About 80% of corporate HR executives in Thailand say they are “challenged in identifying the right skills needed to support changing business needs”.

Only 7% of organizations have a comprehensive talent management strategy that identifies training needs and growth areas through employee engagement and data analytics, underscoring the importance of closing talent gaps in the workforce.

Challenges cited by information technology leaders include a lack of consistent integration across systems, which affects decision-making, and difficulty choosing the right technology solutions that help drive business agility.

Progress is being made in the region

From a regional perspective, only 38 percent of the organizations surveyed are at an advanced stage of digital agility. But overall progress is being made, as compared to 2020, the figure has increased by 18 percentage points.

Sandeep Sharma, President of Workday Asia Pacific, said: “While there has been considerable progress in the transition of more organizations to agile leaders, the fact that most organizations in Asia Pacific are still lagging behind creates an opportunity to help organizations achieve digital acceleration.” .



Support ASEAN News

Investvine has been the unanimous voice of ASEAN news for over a decade. From breaking news to exclusive interviews with key ASEAN leaders, we bring you real and engaging coverage for free – the stories that matter.

Like many news organizations, we are struggling to survive in an era of reduced advertising and biased news. Our mission is to transcend today’s challenges and portray tomorrow’s world through clear, reliable reporting.

Support us now with a donation of your choice. Your contributions will help us uncover important ASEAN stories, reach more people, and elevate the diverse voices of this dynamic, influential region.



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