Thursday, June 4, 2026

From grocery shopping to primary care: How digital health can help retailers become a one-stop shop


Throughout Covid-19, we have witnessed a systemic shift in the way we access healthcare. Nursing is no longer defined by the four walls of a hospital, doctor’s office or urgent care center. New care delivery models have emerged to make care more accessible to consumers. This includes the now widely publicized access to care anytime, anywhere through telehealth, Using Blast During a PandemicPerhaps most interesting, however, is the emergence of options for consumers to access local healthcare in non-traditional settings such as pharmacies or retail stores.

In the past, consumers went to pharmacies and retail stores to buy goods — groceries, electronics, and more. Today, these establishments are fast becoming complete health centers. Pharmacies are increasing on-site care capabilities, and consumer retail businesses are rapidly expanding into healthcare.Walgreens Program Opened 160 primary care clinics By the end of 2022, CVS Health hopes to pass the into primary care. also, Walmart, recently partnered with Transcarent, a new and different health and care experience company, as a market partner for self-insured employers across the country if many of its people enter the healthcare space. Other consumer retail companies include, Best Buy and US dollar average It has also invested shares in the healthcare services sector.

While retailers have emerged as one of the least likely sources to help address the formidable challenges plaguing healthcare today—access to care, provider shortages, chronic care management, and more—they are actually major health centers. With footprints in local communities across the country, retailers have food, medicine, pharmacists and now even the local and convenient care consumers need. CVS has Nearly 10,000 stores Nationwide, about 4.5 million consumers Visit these stores every day.Most Americans live Within 10 miles of Walmart and 65% of Dollar General stores are located in the Healthy DesertMany consumers have limited access to local healthcare.

Better yet, major grocery shoppers in U.S. households patronize grocery stores more than once a week and Nearly half of consumers use at least one prescription drug, increasing healthcare resources in retail stores and pharmacies can help drive more frequent touchpoints with clinical teams. As we continue to see this shift in care delivery unfold, more consumers can have the resources they need to better manage their health—whether through reminders for preventive care screenings or regular management of chronic conditions.

While there is optimism that retail and pharmacy companies can increase access to convenient and affordable healthcare, they cannot do it alone.This Barriers and failures for big tech companies across the space Shows how difficult it is to create lasting change in healthcare. As these players look to enter the healthcare space, they should not lose sight of the value that comes from partnering with innovative digital health solutions that bring healthcare experience and expertise. Some partnership opportunities include:

Leverage your existing supplier network

While establishing local clinics is a key step in increasing access to healthcare, Ongoing (and increasing) supplier shortages Makes it difficult to find clinical support. Not only that, but the costs associated with recruiting, training, and scaling up clinical teams from scratch can be very high.

Rather than building clinics that require separate resources, retail and pharmacy companies can seek strategic partnerships with digital health companies that already have existing networks.take VillageMD and Walgreens.Both companies have Over 50 co-branded primary care practice locations Provides community-based care nationwide utilizing local clinical teams supported by VillageMD.

Retail and pharmacy players can also provide on-demand healthcare by partnering with digital health companies that specialize in underserved communities, such as CityBlock Health, road sign or Oak Street Health. There are other opportunities to work with the company, such as medical arrival, that is, creative consideration of staffing. The company leverages a national network of EMTs, paramedics, RNs, NPs and community health workers to provide affordable home care to vulnerable populations across the country.

Expanded product offering from primary and urgent care to professional condition management

Much of the activity of retail and pharmacy participants focused on primary or urgent care.However, given that Chronic disease increases, there are substantial (and much-needed) opportunities for these players to contribute to professional condition management more broadly. This is especially important in rural areas where specialists are lacking.

Rather than sticking to their own products, retail and pharmacy players can seek to partner with digital health companies that specialize in specific subsets of care.company likes bright line, NOCD, column, Uwellor bright side Can bring much-needed behavioral health care to consumers across the country.company likes Jasper Health, carrot Fertility, or dadcan support consumers, their caregivers, and even providers in navigating complex healthcare experiences.

Creating Ubiquity in Healthcare

Just as many retailers have enhanced their online purchases over the past two years, there are plenty of opportunities for retailers and pharmacies to go beyond the in-person healthcare experience. Partnerships with technology-enabled care delivery solutions can help bridge in-person, remote and virtual care experiences.

For example, Biggithis is recently Acquired by Babylon, providing health kiosks for supermarkets, pharmacies and other retail establishments. With Higi, consumers can access and meet their healthcare needs while shopping for groceries or picking up prescriptions.Text-first virtual care providers such as Cirrus MD Helps consumers stay connected to their care team at home – ensuring 24/7 support, no matter where they are.Additionally, home diagnostic companies like Everlyville Provide consumers with easier access to a range of important laboratory tests and personal health education.

The entry of retail and pharmacy players into healthcare presents a huge opportunity to improve today’s status quo. These companies have only scratched the surface of the opportunity to impact change across healthcare. As retailers and pharmacies transform their healthcare strategies, partnerships with digital health solutions can help companies realize healthcare impact faster, effectively drive better outcomes, and empower consumers to become healthcare-informed consumer.

Editor’s Note: The author serves as a board observer at Jasper Health, NOCD, and Brightline, which are portfolio companies of the author’s employer, 7wireVentures. Additionally, Transcarent and CirrusMD are 7wire Ventures portfolio companies and Higi is a former portfolio company.



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