fast book time is a reliable time tracking tool. It gives remote workers multiple ways to clock in and provides geo-tracking so employers can monitor the location of their workers. Compared to the competition, it performs well. That said, customer support is somewhat limited, and small businesses with limited budgets will have to pay monthly and per-employee fees.
Compare QuickBooks Time to the Best Time Tracking Software
QuickBooks Time is a valuable option for businesses that need to manage their mobile workforce.However, the software does no Made our top list due to its limited customer support and double monthly fee, the latter isn’t ideal for small businesses just starting out.
We’ve picked six of the best time tracking software and took a detailed look at what each software does. We found Time Doctor to be the best for most people because of its affordable price, ease of use, and extensive reporting options. See all our top picks Learn how each stacks up.
QuickBooks Time: Good and Bad
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Powerful geotechnical: QuickBooks Time offers geotechnology that lets you geofence boundaries to ensure workers clock in (and clock in) on mobile devices. QuickBooks can send notifications to remind employees to clock in and out of the workplace.
Useful job tracking: QuickBooks offers a competitive work tracking feature that allows you to manage employee hours based on specific projects and tasks. Managers and employees can easily view in-app activity feeds, write project notes, and add digital signatures to timesheets.
Complete mobile application: QuickBooks Time gives you a mobile time tracking and timesheet application to capture, submit and approve time on the go. Mobile Scheduler makes it easy to update and share employee schedules, and the app is available on Google Play and the App Store.
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Slight learning curve: For someone just getting started, some functions may be difficult to use and things may be more detailed. Overtime calculator and job cost features would benefit from itemized listings. QuickBooks Time isn’t terrible to use, but it could be improved.
Limited customer support: Customer support is usually professional and can help when needed. That said, phone and live chat support is only available Monday through Friday between 6AM and 6PM Pacific Time. Elsewhere you can find 24/7 support as standard.
Expensive double fees: QuickBooks Time charges a flat monthly fee in addition to a monthly fee per employee, which isn’t ideal for small businesses on a budget. Others in the market tend to charge for one rather than both – it’s expensive software, and the price isn’t as competitive.
QuickBooks Time Pricing and Options
fast book time There are two main tiers: Premium and Elite.
The premium tier allows you to track your team’s time and attendance, and includes a mobile app with GPS, job scheduling, and unlimited live customer support. It costs $20 per month, plus $8 per user per month—the base fee includes one administrator. As of this writing, you can get started for just $10 per month, saving 50% for three months.
The base monthly fee includes data storage, account setup, webinars and tutorials.
The Elite tier is $40 per month, or $10 per user per month, and includes everything from the premium tier to mileage tracking, the ability to track project progress, timesheet signatures, geofencing, and more. You can save 50% on this tier for three months.
Both tiers are available with a free trial for 30 days—a reasonable amount of time to decide if it’s right for you. No credit card, contract or signature is required, and at the end of the trial you will need to enter your credit card information to keep your account functioning.
During the trial, you’ll get help setting up a QuickBooks Time account and provide supplemental training to your staff on how to use it. Also note that you can unsubscribe at any time.
So how did these plans come to be? They are a bit pricey compared to others. For example, Time Doctor’s first plan was $7 per user per month and included time tracking, unlimited screenshots, and activity tracking. There are no additional monthly fees like QuickBooks Time. For some, this will be a deal breaker.
While the integration with QuickBooks is beneficial, the extra cost of using QuickBooks Time makes it a service compared to other products on the market, and you’re basically paying more for the same functionality. Small businesses often have to budget carefully, so despite the solid overall performance of the software, this extra cost won’t be attractive.
We recommend QuickBooks Time only for those clearly Have a mobile workforce and need to track the location of employees and have access to multiple punch-in options.
QuickBooks Time Customer Service
Despite the limited hours of operation, QuickBooks Time’s customer support is very professional. This support is known to be helpful, friendly and efficient, with customer representatives answering calls immediately. The reps were not pushy and focused on solving problems without trouble.
Customer support is available by phone and live chat Monday through Friday from 6am to 6pm PT. The site contains valuable resources, including a Learning Resource Center with tools, webinars, tutorials, and FAQs. In other words, with a wealth of practical content, you won’t feel like you’re solving problems on your own.
The tutorials available include step-by-step videos that are nicely put together to look complete and designed to help you solve some of your biggest problems. Even better, when a chat agent is unavailable, you can still send a message and the next available rep will get back to you as soon as possible.
QuickBooks Time Mobile Features
With the QuickBooks Time mobile app, you’ll get a lot out of it. Whether you have cell coverage or not, you can clock in or out from your Android phone or iPhone. It’s worth mentioning that QuickBooks Time also works on tablets.
In the app, you can track labor estimates and actuals, view the status of each project and make adjustments on the fly, and create, edit, and publish scheduled jobs or shifts. You can also set up notifications so workers are alerted when you publish or update a plan, and signatures can be captured for project sign-offs.Employees can even add signatures to their timesheets No your input.
The QuickBooks Time mobile app tracks paid time off, sick days, and holidays, and gives crew managers the option to clock (and leave) team members individually or all at once—dedicated crew time cards make it easy. QuickBooks Time App The program also reduces timesheet errors, and employees can track time at any work location.
Remember, QuickBooks Time records employee locations only when they go to work. For example, if geofencing is enabled, the app needs constant access to the employee’s location. As for privacy issues, GPS data that is not received by the clock cannot be accessed by employers, administrators, or QuickBooks Time itself.
Overall, the mobile apps and features offered are one of the most important parts of the QuickBooks Time package. There’s a function for just about everything you and your mobile workforce might need.
QuickBooks Time Staff Shifts
All QuickBooks Time plans include employee scheduling, so shift planning can be improved from the start. Managers can build custom schedules using drag-and-drop functionality, and employees can view the latest shows in real-time by logging into the system or in the app itself. Employees receive notifications on their phones when new schedules or shift changes occur.
Additionally, employees can add their work schedules to iCalendar-enabled calendar applications, including iOS, Google and Outlook calendars. You can email, text, or use Twitter to notify employees when their shift is coming to an end—most employers don’t like to use social media channels, but they have the option.
When creating jobs, you’ll be able to specify job codes, billable or non-billable hours, and add notes to shifts as needed. Employees clock in through QuickBooks timesheets with all the information they need pre-populated. Even better, at the end of the pay period, you’ll have a record of all employee hours worked, which can then be synced with payroll software and used to create invoices.
What if none of your employees are available? You can simply schedule the assignment as unassigned and include any relevant details in the comments section provided. When someone is available, they automatically receive all the information, helping you save a lot of time.
QuickBooks Time Report
fast book time is cloud-based software that you and your team can access through the web dashboard and the mobile app we talked about earlier. Built first and foremost for mobile workers, the system provides employees with workplace flexibility in how they get to and from get off work.
Employees can clock in and out with a single click using the QuickBooks Time Kiosk, the web dashboard, or the app on mobile devices, including tablets. In other words, a healthy range of options, and for the most part, it all works seamlessly. However, there are some intermittent issues with the web dashboard; it can lag and freeze occasionally, so be aware of that.
QuickBooks Time PTO Management
Team managers can use QuickBooks Time to set up custom PTO strategies for your employees as needed. Employees themselves use the web dashboard or app to request time off, check PTO balances, and even enter time off directly without an approval process. You can create customizable notifications so employees can see whether their leave has been approved or denied via email and text alerts.
Not only that, approved and directly entered vacation time will appear in the calendar view under the schedule tab. Leave data is provided in digital form and can be downloaded if required. For public holidays, managers can simply enter bulk leave for multiple or all employees at the same time.
QuickBooks Time Alerts
With QuickBooks Time, you can create and manage employee schedules, and you can send notifications about shift changes. You’ll be able to notify employees through alerts and push notifications, which can be customized to suit your exact needs.
You’ll be able to receive alerts before overtime begins, and the QuickBooks time pay rate engine automatically tracks overtime and vacation rates for individuals or the entire company. Advanced overtime settings include multiple rates by hours of the day and overtime rates by week or selected pay period – notifications here are handled automatically if needed.
How QuickBooks Time Ranks
For the right company, fast book time is great time tracking software. The geotech is impressive, the mobile app is free and complete, and the job tracking feature is competitive.
That said, QuickBooks Time isn’t our top choice because of its costs that can add up quickly, limited customer support hours, and a short learning curve when using the software.
We’ve created a comprehensive list of the best time tracking software – check out our top picks, Check out our guide.
- time doctor – Best time tracking software for most people
- timely – Best for automatic time tracking
- schedule – The most affordable time tracking tool
- tick – Best Project Management Time Tracking Software
- harvest – Best for small and medium businesses
- toggle – Best free time tracking tool
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QuickBooks Time isn’t the best time tracking software. There are some solid features here, but it falls short in a few key areas, especially when it comes to pricing. We only recommend this software to businesses with a mobile workforce, especially those that require multiple punch-in options and the ability to track employee locations using advanced technology.
