- Tesla’s application server has experienced a power failure On Friday, hundreds of drivers were affected, report Said.
- Down detector Said that the power outage occurred at around 15:33 EST.
- “It looks like we may have accidentally increased the verbosity of network traffic,” Elon Musk Tweet.
- For more stories, please visit www.BusinessInsider.co.za.
About 500 Tesla owners reported that they were locked out of their cars on Friday due to problems with the company’s mobile app. According to Reuters.
According to the outage monitoring website, the outage seems to have occurred around 15:3 EST Down detector.
Blog E-travel When the power outage was first reported, editor Fred Lambert said he could not connect to his car through the app.
Drivers used Twitter to complain about the problem, and some directly made demands to Tesla and Elon Musk.
“I encountered a 500 server error when connecting to my server @Tesla My Model 3 in an iOS application in Seoul, South Korea. It seems that this is a worldwide problem. @elonmusk,” one user wrote.
Responding to Tesla owners, Musk tweeted: “It should be back online now. It looks like we may have accidentally increased the level of detail of network traffic.”
He added: “Sorry, we will take steps to ensure that this situation does not happen again.”
Tesla did not immediately respond to Insider’s request for comment.
Instead of traveling with keys, Tesla owners can unlock and access their cars through a mobile app.
A representative of Tesla had previously told Mary Hanbury of the Insider However, the key is still the main way to use the car. For example, the representative advises customers to take it with them in case their phones lose power.
Model 3 owners can also choose to use the “mobile phone as the key” function to unlock Tesla, which is connected to the car in the following ways Bluetooth. If the application is closed, the owner can still use this service.
The Tesla system has encountered minor problems in the past.
In 2019, customers said they left “stranded” After the application stops working. And last September, Insider’s Graham Rapier report Tesla’s network appeared to be temporarily paralyzed, forcing some customers to use their physical keys.
