Thursday, July 23, 2026

Ada Health’s platform, now available on Epic, is helping drive value-based care


Ada Health makes an AI-based symptom checker.

When a person first experiences symptoms of any kind, whether it’s a sore throat or something more severe, it can be difficult to know what to do. Some things require immediate attention; other minor issues may not require same-day treatment or a visit to the doctor at all.

in that space of indecision Ada Health Medical symptom checkers – available through the app and in partnership with the health system – are available. Now with Berlin-based Ada’s Announcement this week Its medical AI solutions can be used for Epic App Orchard, Providers will be able to integrate them and their care navigation capabilities into their EHRs, so physicians and patients can decide what care is needed.

Earlier this week, Ada’s chief commercial officer, Jeff Cutler, Orlando Global Health Conference & Exposition.

For the past three years, the company has been working with insurers, health systems and other digital health players around the world to create a digital front door through which patients can self-assess their symptoms and get help finding appropriate care , Cutler said.

At the conclusion of a patient’s Ada evaluation, the patient receives a comprehensive report containing the diseases they may have, determining the probability of these various diseases, and listing appropriate care options.

As a result, patients who need to see a doctor within the next three to five days will be directed to telehealth sessions, doctor appointments, or even walk-in clinics, for example, rather than seeking a point-of-care setting in a single person.

We found that more than a third, as many as 40% of assessments diverted patients from same-day care,” Cutler said. From a model perspective, we’re really helping drive value-based care.A large part of this is the ability to integrate with electronic health records, especially sharing this data with the attending physician. “

The concept of a digital front door is not new. In fact, Minneapolis-based Zipnosis has trademarked the term Because it’s designed to guide patients from the moment they feel something is wrong with their body and want to seek care through telehealth or in-person care. Zipnosis’s symptom checking and triaging capabilities are linked to the SureScripts platform, which supports electronic prescribing. The company also said its technology is compatible with major EHR vendors such as Cerner and Epic.

For its part, Ada’s Assess and Care Connect platform is now available Available through Epic. As a result, health systems and care providers can provide symptom assessments in their Epic MyChart patient portal.The patient’s care provider can also access the completed symptom assessment in Epic to assist According to the company, make careful decisions and increase efficiency.

The move followed Ada announced a $30 million raise last month As it looks to expand its presence in the U.S., this is an extension of its Series B funding round, which totaled $120 million. Ada expects that the inclusion of its platform in Epic App Orchard will expand its presence in the U.S. and help it continue to grow at home and abroad.

The company makes money by working directly with health systems and insurance companies.

“It’s a SaaS — software as a service — licensing model, and we work with them to tie our pricing to the ultimate value they get,” Cutler said. “So, for example, if we can properly steer patients away from the ER, they’ll get some financial benefit from them. We want to work with them to take advantage of that so that they pay for the extra value they get.”

He emphasized that Ada employs more than 50 physicians with a growing knowledge base and clinically validated assessments. The system was also developed with interoperability guidelines in mind to make secure information sharing easier.According to Cutler and Scott Fannin, VP of Enterprise Product Management at Ada, joined Cutler for an interview at HIMSS22.

“It’s really about leveraging all this data,” Fanning said.

In addition to helping triage care, clinical information on the Ada platform is readily available, ensuring that physicians already know a patient’s condition when they arrive.everything will Be prepared for doctors, Fanning said.

“So when a patient comes in, they don’t have to go through all this information again,” he said. “They can pick up the car where they need to care for the sick.”

Image credit: Ada Health



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