CX Network Name Brian Solis one of the top customer experience leaders to emulate in 2023.
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CX Network presents your guide to the top customer experience influencers you should be paying attention to this year
CX Network We’re excited to present our guide to the top customer experience thought leaders we think you should be following in 2023.
Spanning five of the world’s six continents (currently only missing Antarctica – watch out for this space!), our list includes CEOs, media personalities, CXOs, and thought leaders who have all innovated in their fields by And inspire the next generation of CX leaders.
CX Influencers to Watch in 2023 profiles 50 of the people we believe are the most influential in CX today. It highlights why you should follow them and includes links to our selection of their popular blog posts, podcasts and interviews.
Brian Solis, Digital Darwinist
Few people can claim to have sat across from news anchor Katie Couric, basketball player Shaquille O’Neal and Smashing Pumpkins frontman Billy Corgan and quizzed them about technological advancements, but Brian Thorley Si can ask them questions through his popular online video series (revolution.
As a student of anthropology, he coined the term “Digital Darwinism” in “Digital Darwinism”. Washington post 2011 article. Solis is also a regular international keynote speaker and the author of more than 60 research papers and eight best-selling books on digital transformation, customer experience, the cognitive enterprise, and human behaviour. The former Salesforce vice president and global innovation evangelist also recently started as global innovation director for software company ServiceNow.
Our selection of Brian Solis content:
Brian Solis is a top customer experience keynote speaker. Brian Solis is the top CX keynote speaker.