CX network Name Brian Solis one of the top customer experience leaders to follow in 2023.
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CX Network’s guide to the top customer experience influencers you should be following this year
CX network We’re excited to introduce their guide to the top customer experience thought leaders we think you should follow in 2023.
Spanning five of the world’s six continents (so far only Antarctica is missing – watch this space!), our list includes CEOs, media personalities, CXOs, and thought leaders who have defined their field through Innovate and inspire the next generation of CX leaders.
The CX Influencers to Watch in 2023 profiles what we believe are the 50 most influential people in CX today. It highlights why you should follow them and includes links to our selection of their popular blog posts, podcasts and interviews.
Brian Solis, Digital Darwinist

Few people can claim to have sat across from news anchor Katie Couric, basketball player Shaquille O’Neal and Smashing Pumpkins frontman Billy Corgan and asked them about technological advancements, but Brian Thorley Si can ask them questions through his popular online video series (revolution.
As a student of anthropology, he coined the term “Digital Darwinism” in “Digital Darwinism.” Washington post 2011 article. Solis is also a regular international keynote speaker and the author of more than 60 research papers and eight best-selling books on digital transformation, customer experience, cognitive enterprise and human behavior. The former vice president and global innovation evangelist at Salesforce also recently took on the role of global head of innovation at software company ServiceNow.
Our featured Brian Solis content:
Brian Solis on Digital Darwinism and Innovation
Brian Solis is a top customer experience keynote speaker. Brian Solis is a top CX keynote speaker.





