We live in a very chaotic time. Digital disruption is everywhere. It happens to us and because of us.
So my message today is actually about a choice. You can choose what role you play in the future of the digital economy.
Do you want to shape it? Or do you want to be affected by it? It’s a “fit or die” question.
All the disruptive technologies that are happening in the post-pandemic world… ask yourself, what will happen next, two years, or 5, 10, 15, and 20 years from now?
Because you have to make a decision about it, especially since we’re not going to change overnight.
You play a role in defining the future. Those who react to it will be left behind.
“Leaders must re-evaluate how digital technologies and information create new customer value. The alternative is to try to succeed in a digital economy with a pre-digital value proposition.” – Jeanne Ross, organizational theorist, MIT Sloan Principal Research Scientist, School of Management, MIT Center for Information Systems Research
New Speaker Topic
Welcome to the New Economy: Embracing New Thinking for Leadership and Innovation.
Welcome to the era of the new economy, an era without precedent, or a playbook for a disrupted and unknown way forward.
Novel means new and unusual, so we must restructure for the next economic era and the role we want to play in it. This is not the “new normal,” and we’re not actually trying to achieve the “next normal.” This is a temporary norm. This is a once-in-a-lifetime event, our Ctrl-Alt-Del moment. Now is the time to create the future we have always dreamed of. This is a time of learning and forgetting. The new economy is shaped by you.
In this inspiring session, Brian will…
- Share how each of us can play a role in the future of our organization.
- How clients and our team learn from each other to open new doors and create new value to survive and thrive in #NovelEconomy.
- Highlight market dynamics that have occurred since March 2020.
- Describes the three phases that define the next 36 months and breaks down how to organize digital transformation and digital innovation initiatives to drive resilience, relevance, and growth.
The rise of the “new generation,” connected and conscious customers created by the pandemic.
Many customers have already embraced digitization rituals in every aspect of their lives, but modern disruptions in world affairs, the uncertainty of the pandemic and a changing climate, along with an evolving economy, have accelerated the rate at which customers of all types and ages are digitizing— The first is conscious.
As consumer habits and psychology evolve, with it comes adaptive behaviors, preferences and expectations, as well as a reset of values and a willingness to try other brands, retailers and services.
In this session, Brian will…
- Introducing Generation N and its behaviors and characteristics to change the game for CX, business models, products and services.
- Humanize new customers to inspire innovative strategies in customer experience, sales, service and marketing, and business models.
- Focus on how digital empathy and human-centred design will help you build resilience as the market continues to shift and evolve in new directions.
WTF (What’s the Future) of… Web 3.0: Introducing a new wave of business opportunities.
In 2011, Brian Solis wrote a book on how Web 2.0 marked the beginning of “business as usual”. Now in 2022, it’s business as usual. Yes, the pandemic has accelerated the need for businesses to finally upgrade the analog mindsets, processes and success metrics of their digital operations customers. For Web 3.0, we need another upgrade.
The next iteration of the web, along with decentralized technologies and assets such as cryptocurrencies, NFTs, DAOs, blockchains (and the promise of the Metaverse), are already resetting the new normal while creating not only an unprecedented market for startups opportunity, and a shrewd and ambitious incumbent.
In this engaging and approachable session, Brian will…
- Understand Web3 and every term that defines it.
- Visualize how innovative products and services are performing in your business.
- Outlines practical approaches to developing and marketing Web3 innovations.
- Introduce the role each person can play in defining the next chapter of the web.
Every business is now a digital health company: Employee engagement takes on a new meaning in working anywhere in a hybrid world.
By 2022, employee experience will become as important as customer experience in driving business growth. New research shows that when companies invest in both EX and CX, they significantly outperform their peers. But before we can design innovative employee experiences, leaders must first focus on the health and well-being of their employees.
While advanced technologies such as artificial intelligence and automation can improve employee productivity, understanding the impact of remote and hybrid work on employees will tell more about mental health, well-being and job performance than we realize. As Brian pointed out, we are not only working from home, but during the pandemic, we are at home, trying to work and integrate life and responsibilities without instruction manuals or guidelines. Even as the world opens up and new hybrid work models evolve, we are still in uncharted territory. Brian Solis literally wrote this book about the human impact of living in an always-on digital world, and how creativity, purpose, and health can unlock potential.
In this highly motivating session, Brian will…
- Help employees and leaders understand the changes that are happening to us and our teams
- Help audiences grasp the difficulties, insecurities, and opportunities that arise in this new era.
- Help attendees confidently take control of their days, devices and habits.
- Help people imagine a new, brighter future for themselves and their teams (and loved ones).
more popular speech topics here.
Please contact me if you wish say At your next event or let me speak to your executives and teams to challenge and inspire new perspectives and approaches that drive radical innovation.
