Zoom and GoToMeeting are great conference calling services. Zoom is the best option for video conferencing—it’s generally affordable, easy to use, and scaleable.
GoToMeeting is the go-to for remote teams. The service offers screen sharing, unlimited recording, and is very fast to use.
Both provide quality services in their respective fields. Read on to learn more.
Zoom vs GoToMeeting
soaring It is the best service for video conferencing. While most conference calls offer video conferencing, Zoom specializes in that category. Specifically, the platform offers great features and reliable video calling. Laptop and desktop users also don’t need to install any software to join.
If you’re ready to check out Zoom, You can sign up for their Pro annual plan today and save 25% on the first year.
go to the meeting Best for remote teams. While most services are suitable for remote teamwork, GoToMeeting excels in this area. With just a few clicks, you can host calls for up to 3,000 participants, and the user interface is easy to use. The service is also very flexible when it comes to multi-device usage.
If you’re ready to check out GoToMeeting, 14-day free trial, no credit card required.
More Top-Rated Conference Calling Services
We’ve reviewed countless conference calling services and narrowed them down to seven of the best options. See all our top picks And gain insight into where each product is stacked. You’ll also find out who we think the calling service is best for.
Both Zoom and GoToMeeting were our top picks. Zoom is best for video conferencing, and GoToMeeting is best for remote teams.
Where the zoom shines
feature: In terms of functionality, Zoom is a no-brainer. The service offers HD video calling, audio calling and social media streaming. Best of all, you can record all meetings locally, or use the cloud.
With higher plans, you can track meetings, usage insights, and participants. Not to mention audio transcription for paid plans.
Most of these features are available on other services, but Zoom also offers some unique features. For example, the Retouch My Look feature applies a softening filter to smooth your skin tone. You can also display an image or video as a background during a Zoom meeting.
Zoom also offers advanced screen sharing features that no one else has. You can share only a portion of the screen, which you can resize at will. The service also allows you to share audio from your computer without actually sharing your screen.
You can even share content from a second camera that is not your computer screen.
The Zoom App Marketplace allows third-party developers to build custom applications for the platform. Great integrations here include Zapier, Asana, ScheduleOnce, Slack, and Google Workspace.
This marketplace has an equivalent on GoToMeeting called the “Integration Marketplace”, so while good integration isn’t an exclusive feature, it’s still something all top conference calling services need to offer, and we’re happy to see it here Zoom.
conversation quality: Zoom offers some of the most reliable call quality on the market – video and audio. We’re working on high frame rates and low latency. Simply put, latency refers to how long it takes to send and receive data.
Zoom does a great job here, taking about 17ms from speaking to hearing it during a call.
Of course, it’s worth mentioning that call quality also depends on your internet speed. You need at least 5 Mbps for good Zoom calls, and the service does the rest.
interface: A top-tier teleconferencing service requires an efficient interface on all devices. Zoom provides a clean and unified interface on both desktop and mobile applications.
Downloading Zoom here is the best option, as using it in your browser removes the ability to record meetings.
The home screen itself uses large icons and everything is clear and easy to understand. There are buttons to turn on your microphone and camera, and tabs separate things like chat, sharing, and recording functions.
The interface on any device you use the service is unlikely to have issues.
Price: The free version of Zoom allows you to host up to 100 participants, hold group meetings of up to 40 minutes, and hold unlimited one-on-one meetings. The free plan is truly free, so if that’s all you need, you don’t have to pay anything.
The free Zoom plan is unquestionably generous — GoToMeeting, for example, has no free plan and only offers a limited trial.
Zoom’s paid tiers are also generally affordable and offer many premium features, such as social media streaming and company branding.
Prices are as follows:
- Pro – $14.99/month/license
- Business – $19.99/month/license
- Zoom Joint Business – $30/month/license
- enterprise – $19.99/month/license
For longer group calls, some users will find the 40-minute cutoff on the free plan problematic.
That’s where the Pro plan comes in, and offers up to 30 hours of group sessions. This tier also offers 1 GB cloud recording (per license).
The participant capacity of tiers 1 and 2 is 100, a testament to how good this launch plan is. If limited, you’ll be able to increase your participants up to 1,000 using the Large Meetings plugin on the Pro and Business plans.
We especially like Zoom’s pro-rata pricing. Regardless of team size or environment, there is something for you.
The downside of Zoom
Safety: Zoom doesn’t always offer great security, and has always been open to successful hacking by hackers — something most potential users are aware of due to media coverage.
Having said that, we’re happy to say things are improving. Zoom meetings are secured with 256-bit TLS encryption, and all shared content can be encrypted with AES-256 encryption. In layman’s terms, this is maximum security.
However, we expect to see this enhanced security from the start, and it remains to be seen how secure the platform will be in practice. We’ll measure the results over time to see how it stacks up.
Highlights of GoToMeeting
feature: GoToMeeting offers many great features to its users. Users can access advanced security features such as screen sharing, unlimited cloud recording, and SSO login.
The service offers unlimited storage for calls on its Business and Enterprise plans — a real highlight.
With Zoom, for example, you pay extra for more cloud storage. For some businesses, this could increase quickly. GoToMeeting has solved this problem from the start – especially with the business plan, which is affordable at $19 per user per month.
We love GoToMeeting’s Powerline Frequency feature – this allows you to reduce flickering on low refresh rate displays.
There isn’t the kind of image softening that Zoom offers, but we do have access to settings like saturation, sharpness, and gamma. These can be adjusted according to the wishes of the user.
Bottom line: There are a number of settings here to help you adjust the look and feel of your calls. These are indeed welcome additions.
Price: GoToMeeting’s pricing is good and simple. There are three main programs here: Professional, Commercial and Enterprise. The Professional plan is $14 per user per month, the Business plan is $19 per user per month, and you need to get a quote for the Enterprise edition.
The number of call participants jumped from 150 on the Pro plan to 250 on the Business variant. Enterprise-level plans allow up to 3000 participants, depending on your needs. Remember, GoToMeeting doesn’t offer a free plan like Zoom.
Having said that, these plans, the Pro and Business tiers of course, are affordable and feature-rich.
For example, the business layer allows users to search and share automated transcripts of their recorded meetings. In other words, when you consider the price of each level, we think the level of functionality offered by each level is quite impressive.
Pricing is fair and transparent, which we really like.
interface: GoToMeeting’s interface shines through all its different applications. It’s always easy to use, whether on mobile, desktop or as a web interface. Meetings can be quickly scheduled on any device, as is inviting others to join the platform.
You’ll be able to password protect your meeting, personalize your meeting link, and even add co-organizers. Whatever you want to do with GoToMeeting, it shouldn’t leave you scratching your head – it’s easy to navigate and a pleasure to use.
Customer Support: GoToMeeting provides good customer support. The service offers 24/7 phone support, live chat options and an online knowledge base to answer your most pressing questions. These customer support areas are a solid combination. Not all competitors in the market offer all of them at the same time.
For example, some users say Zoom’s phone support isn’t always available when they need it.
The downside of GoToMeeting
Sound quality: In general, GoToMeeting’s call quality isn’t a concern.Users notice that video calls are Reliable with few issues. However, when it comes to audio, there are some issues. Users have pointed out audio issues, such as not being able to hear other people during a call.
There have also been reports of sound effects playing when users enter and leave the phone, which can be disruptive. In these cases, it’s always worth the user to check their connections and inputs.
Having said that, it is clear that GoToMeeting is not perfect in this area, and we hope that these issues will be addressed over time.
Zoom’s final verdict compared to GoToMeeting
To be fair, both Zoom and GoToMeeting are excellent conference calling services. We’re not talking about one over the other here – it’s more about what’s best for you and your situation.
Let’s say you’re a small to medium business that’s embracing a post-pandemic world of remote work now or, like many others, plan to do so in the future. In this case, GoToMeeting is likely the best option for you and your team.
If you’ve never used a conference call service before, GoToMeeting’s smooth interface, affordable price, and unlimited cloud recording are a great option. Be aware of potential audio issues and lack of a free plan – although there is a free trial.
On the other hand, Zoom is generally one of the most consistent and reliable teleconferencing services.
With low latency, tons of top-of-the-line features, a simple interface, and an excellent free plan, it’s also well worth a look. The service is available for businesses of almost any size.
Zoom’s past security issues appear to be improving, though it’s always something to be wary of here.
Compare the best teleconferencing services
We spent many sleepless nights comparing the best calling services. You can check out the best teleconferencing services here.
- Nextiva – The best conference call service for most people
- Ring Central – Best Standalone Meeting Solution
- go to the meeting – Best for keeping remote teams cohesive
- grasshopper – Best mobile virtual phone system
- Click to Conference – Best for webinars and conference calls
- huge meeting – Best for instant conference calls
- soaring – Best for hosting video conference calls
- FreeConferenceCall.com – Best free conference call service
There’s a reason Zoom is so popular around the world: it’s easy to use, the free plan is great, and the call quality is unmatched. It’s well worth your time and consideration, and will serve most users admirably.
However, we still believe that GoToMeeting is the first choice for most users. Quality, features, and pricing are ideal for most business and personal use cases.
It comes down to what works best for you, so think carefully about your specific needs before finally deciding which one to use.
be sure to take full advantage of GoToMeeting Free Trial And Zoom’s free plan to test out these calling services at no cost.
It is worth mentioning that we still think that Nextiva It’s the best thanks to its video conferencing capabilities, collaboration tools, and built-in messaging. If neither Zoom nor GoToMeeting offer what you’re looking for, then it’s best to give it a try.
